For Medical Providers

Care Management, Enhanced by AI, for Medical Practices

Launch and scale CCM, RPM, RTM, APCM, PCM, TCM, and AWV programs without hiring staff, managing devices, or worrying about audits. Predictable monthly Medicare revenue with minimal provider time required.

Who We Serve

Designed for organizations that want care management to work

In the real world, not just in theory.

Independent Primary Care Practices

Family medicine, internal medicine, and general practice clinics managing aging or underserved populations. Predictable monthly Medicare revenue with audit-ready documentation.

FQHCs and Community Health Centers

Mission-driven organizations serving complex and dual-eligible patients. Scalable APCM-first programs with high engagement, zero-copay patient models.

Specialty Practices

Cardiology, endocrinology, pulmonology, nephrology, and similar specialties. Condition-specific care pathways with focused RPM, RTM, and PCM programs.

Practices Without Care Management Staff

No care coordinator hiring required. Our fully managed model handles outreach, monitoring, documentation, and compliance.

What Makes CareStream Different

Most platforms give you tools. CareStream gives you leverage.

AI-Enhanced Care Management

Our AI-enhanced workflows support routine care management activities: patient outreach, check-ins, documentation, and monitoring. Your clinical team stays in control, with clear escalation for situations requiring clinical judgment.

  • AI-supported patient interactions and outreach
  • Intelligent escalation for urgent or complex cases
  • Physicians spend minutes per day, not hours

Revenue Integrity Comes First

Compliance and audit defense are built into the core of our platform.

  • Real-time documentation completeness checks
  • Automatic time and service threshold validation
  • Pre-bill claim risk screening
  • One-click monthly audit packets
If a service is not compliant, it is not billed.

Designed for Independent Practices

We eliminate double documentation, reduce staff dependency, and fit into how small and mid-sized practices actually operate.

  • No hiring or managing care coordinators
  • No fragmented vendors or workflows
  • No long implementation cycles

APCM-First, Future-Ready

For many practices, APCM replaces the complexity of traditional CCM.

  • No time tracking requirements
  • Simplified monthly billing
  • Ideal for patients with multiple chronic conditions

AI That Reduces Work (Not Trust)

Our AI is transparent, supervised, and purpose-built for healthcare.

  • AI-assisted patient conversations via SMS and phone
  • Automatic encounter summaries and care plan updates
  • Provider-ready monthly summaries
  • Clear escalation rules and human oversight
How It Works

A streamlined process from identification to billing

Six steps that take care management off your plate entirely.

1

Identify Eligible Patients

We continuously analyze EHR data to identify patients eligible for care management programs based on diagnoses, utilization, and payer rules.

2

Enroll Patients

Patients are enrolled through compliant phone, SMS, or in-practice workflows with documented consent. Joint enrollment efforts significantly improve participation.

3

Engage & Monitor

Patients receive ongoing outreach, monitoring, and education through AI-assisted workflows and connected devices when applicable.

4

Escalate When Needed

Urgent or clinically significant issues are routed to your team immediately. Non-urgent items are queued for review at your convenience.

5

Document & Validate

Every interaction is documented automatically and validated against Medicare requirements.

6

Bill With Confidence

Billing workflows are generated only after compliance checks are complete and are ready for submission or handoff to your billing team.

Care Management Programs

Comprehensive Medicare care management solutions

Operated end-to-end so you can focus on patient care.

Platform Capabilities

All-in-one care management platform

Powered by AI, built for compliance.

Eligibility and patient identification engine
AI-assisted patient engagement (SMS + voice)
Care manager task and escalation queues
RPM and RTM device management
Automatic documentation and audit tools
Billing and claim workflow support

EHR-Connected

We integrate with leading EHRs to avoid duplicate work and keep records consistent. No manual data entry required. Works with Epic, Athenahealth, eClinicalWorks, NextGen, Allscripts, and more.

Operating Model

Fully Managed: We handle the heavy lifting

So your team doesn't have to.

CareStream Handles Everything

We handle the heavy lifting of care management, including outreach, monitoring, documentation, compliance, and billing workflows, so your team does not need to hire or manage care coordinators.

  • Patient outreach and enrollment
  • Ongoing monitoring and engagement
  • Documentation and compliance
  • Billing workflow support

Shared Responsibility: Patient Enrollment

While CareStream proactively enrolls patients through automated outreach and follow-up, enrollment works best when practices participate directly.

  • CareStream handles bulk outreach and follow-up enrollment
  • Practices introduce the program during visits or outreach
  • Joint enrollment efforts significantly improve participation and speed to revenue
This shared approach ensures higher patient trust, faster activation, and better long-term engagement, without increasing staff burden.
Add-On Solutions

Strengthen your practice beyond care management

Optional services to accelerate growth and operations.

Practice Growth & Marketing

For practices looking to grow patient volume, strengthen their brand, and improve online presence.

  • Modern, custom-built practice website
  • Search engine optimization (SEO)
  • Social media marketing and content management
$1,000/month
Paid Advertising (Optional): Google & Meta ads management starting at $750/month + ad spend
Revenue Boost

MSO Network & Revenue Optimization

For practices seeking operational and financial advantages through our network of Management Services Organizations.

  • Access improved reimbursement rates where applicable
  • Explore revenue optimization opportunities
  • Streamline operational workflows
  • Reduce administrative friction

Medical Billing Services

Optional end-to-end billing support for practices that want a single partner.

  • Medical billing for care management programs and core practice services
  • Claims submission and follow-up
  • Denial management
  • Revenue and performance reporting
Compliance & Security

Enterprise-grade security you can trust

HIPAA-compliant infrastructure
Role-based access controls
Full audit trails
Secure data storage and transmission
Get Started

Ready to launch?

See how CareStream can launch compliant, scalable care management in your practice.