Technology

AI-Powered Care Management Platform

The technology backbone that powers AI-enhanced care management. Intelligent patient engagement, streamlined documentation, real-time compliance validation, and seamless EHR integration.

Built for Scale

Built for care management at scale

Our platform handles the complexity so your team can focus on patient care.

AI-Powered Automation

Intelligent automation handles routine care management tasks, from patient outreach to documentation, so clinical staff focus on high-value activities.

  • Automated patient check-ins via SMS and voice
  • AI-generated encounter summaries
  • Smart escalation routing
  • Predictive analytics for patient risk

Real-Time Analytics

Comprehensive dashboards and reporting give visibility into program performance, patient outcomes, and revenue metrics.

  • Patient population insights
  • Eligibility and enrollment tracking
  • Revenue and billing analytics
  • Quality metrics and outcomes

EHR Integration

Seamless bi-directional integration with leading EHR systems eliminates duplicate data entry and keeps records synchronized.

  • Patient data synchronization
  • Automated documentation pushback
  • Care plan integration
  • No manual data entry required

Compliance Engine

Built-in compliance validation ensures every service meets Medicare requirements before billing.

  • Real-time documentation checks
  • Time and service threshold validation
  • Pre-bill claim screening
  • One-click audit packets
  • Platform Capabilities

    Everything you need to run successful care management programs

    Patient Identification

    Automatically analyze EHR data to identify patients eligible for care management programs based on diagnoses, utilization patterns, and payer rules.

    Enrollment Management

    Streamlined enrollment workflows with compliant consent collection through phone, SMS, or in-practice processes. Track enrollment status and conversion rates.

    Patient Engagement

    AI-assisted communication via SMS and voice for check-ins, medication reminders, appointment scheduling, and health education.

    Device Management

    Complete RPM and RTM device lifecycle management including ordering, shipping, setup support, data collection, and replacement.

    Alert Management

    Intelligent alert routing based on severity and clinical protocols. Critical alerts escalate immediately while routine items queue for batch review.

    Care Plans

    Comprehensive care plan creation and management with goal tracking, intervention documentation, and automated updates based on patient interactions.

    Time Tracking

    Automated time tracking for billable activities with validation against Medicare thresholds. Eliminate manual time logging and reduce audit risk.

    Billing Support

    Generate compliant claims with proper code selection, modifier assignment, and supporting documentation. Ready for submission or handoff to your billing team.

    AI That Works for Healthcare

    Transparent, supervised, and purpose-built for clinical workflows

    Intelligent, Not Autonomous

    Our AI augments clinical decision-making without replacing human judgment. Every AI-generated output is designed for human review, with clear escalation rules and complete transparency.

    All AI outputs are logged and auditable. Clinical escalations always involve human review.
    AI-assisted patient conversations
    Automatic encounter summaries
    Care plan recommendations
    Risk stratification
    Documentation quality checks
    Provider-ready summaries
    EHR Integration

    Connects with your existing systems

    Eliminate double documentation. Keep records synchronized automatically.

    Bi-Directional Sync

    Patient data flows seamlessly between your EHR and CareStream. Care management documentation syncs back automatically.

    Real-Time Updates

    Changes in either system are reflected immediately. No batch processes or overnight syncs. Always current data.

    We integrate with Epic, Athenahealth, eClinicalWorks, NextGen, Allscripts, and many other EHR systems. Custom integrations available.
    Security & Compliance

    Enterprise-grade security built for healthcare

    HIPAA-compliant infrastructure
    End-to-end encryption
    Role-based access controls
    Complete audit trails
    BAA for all customers

    See the Platform in Action

    Schedule a personalized demo to see how CareStream can power your care management programs.

    Schedule Demo
    Get Started

    Ready to launch?

    Talk to our team about how the CareStream platform can work for your organization.